Terms & Conditions of using our services & website. (www.in-car-advancements.co.uk)

1.This website promotes the business referred to on it. In these conditions, we will refer to this business as the ‘Advertiser’. If you don’t agree to these terms and conditions please leave the website and do not contact us by any means of communication for example (Phone, SMS, Email, Contact Forms).

2.A wide range of intellectual property rights are used in and relating to this website, including:

1. the trade marks and logos of the Advertiser;
2. the design, text, graphics and other content of the web pages on this website, together with all the web addresses associated with those web pages; and
3. all the software used in relation to this website.

3.The Advertiser is either the owner or the authorised licensee of these intellectual property rights.

About these conditions

4.If you access or use any part of this website you agree to these conditions. If you do not want to agree to these conditions, do not access or use this website.

5.We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website you agree to all the changes we make to these conditions.

Using this website

6.We collect and use information in line with our Privacy Policy. By using this website, you agree to the way in which we collect and use your information.

7.You cannot use this website:

1. for any unlawful purpose;
2. to send spam;
3. to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
4. to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
5. to tamper with, update or change any part of the website;
6. in a way that affects how it is run;
7. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers’ communications and technical systems as determined by us; or
8. using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

Disclaimers

8.You use the website at your own risk.

9.You should not rely on the website for advice.

10.As far as the relevant laws allow, we do not guarantee that:

1. there will be no problems with how you use the website; or
2. the computer or server you use to log on to the website is free of viruses or other harmful programs.

Limits to our liability

11.There is no limit to what we and the people who provide our services will be liable for if someone dies or is injured because of our negligence or because we have committed fraud.

12.Under no circumstances will the Advertiser, the owner or operator of this website, or any of their group companies, employees, officers or agents, or any other organisation involved in creating, producing, maintaining or distributing the website be liable for any loss of:

1. profits;
2. business or business opportunities;
3. savings you expect to make;
4. goodwill;
5. use of, or corruption to information; or
6. information.

13.If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

1. using or relying on the website;
2. not being able to use the website;
3. any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
4. theft, destruction of information or someone getting access to our records, programs or services without our permission;
5. goods, products, services or information received through or advertised on any website which we link to from this website; or
6. any information, data, message or other material which you email, post, upload, reproduce, send, or otherwise distribute or receive using the website.

The whole agreement

14.These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.

The law

15.The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United Kingdom. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of England and Wales, by using the website you agree that the laws of England and Wales will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.

Cancellations / Bookings

16.By contacting us for quotes or bookings via phone/sms/email or any other forms of communication you agree to any cancellation charge that may be given if a special order item is needed to complete any work you have booked in. If you cancel an installation (Once booked by phone/sms/email) which requires a special order item you will be charged a fee of £89.00. Special order items are, Programmed (Can-Bus) alarms, Van Locks, Headrest Screens, Painted Parking Sensors. Reverse Camera Interfaces.

For all other items a fair advanced warning needs to be given and if you need to cancel any other form of installation a £89.00 charge will be raised if under 24 hours notice is given. Please note that special order cancelation items will be charged even if you call before 24 hours due to these items being un-returnable to our suppliers. If any amount is unpaid once we invoice you. We give you a further 7 days to settle the amount then the debt is passed onto our debt collection agency and a further admin fee's will be added.

Any re-stocking of items / products or refunds will be subject to a 15% admin fee. This will be deducted from which payment method you have used. This is to cover any costs incurred and labour time.

Refunds for items purchased - ( for example a radio or handsfree Bluetooth system as a present/gift ) providing the item is as new / sealed we will refund you within 28 days of purchase. You will however need to provide your full receipt.

Refunds regarding fitted products -  All products are fitted to a high standard and we support the warranties for the items we sell. Please be aware unless an item is in re-sellable condition we are unable to refund these fitted products.

A small list of items excluded from refunds...

• Fitted Car Audio / Sat-nav systems.
• Fitted Alarms and Alarms & Immobilisers
• Fitted Parking Sensors
• Fitted Dash Cams
• Fitted Trackers
• Fitted Van Locks

If you are unsure about our refund terms. Please contact us BEFORE placing an order and we can advise...

Warranty / Claims / Costs

In Car Advancements will happily repair or replace any product within the warranty period of 12 months. Some products which have extended warranty of 2-3 years these will have a warranty backed by the manufacture. Please be aware after 12 months of the purchase date a call out charge of £150 to repair / replace products will be applied. Please be aware In Car Advancements can't be held liable for a product that has failed within it's warranty period / or there is an unknown fault with the vehicle. ( For example : an alarm or immobiliser that has failed and caused a ( No Start or break down ). We will not pay for recovery fee's or any related labour costs. And any related loss of earnings. This also applies to any installation carried out by us, we will not be responsible for any recovery fee's, loan vehicles, or transport / loss of earnings. We will fully return the vehicle back to fully working / original condition providing our workmanship is proven via a main dealer written engineers report that our installation / workmanship has caused an issue with the vehicle.

We need a minimum of 14 working days to return to your vehicle and repair / diagnose any product issues you may have.

You are responsible for making sure the vehicle has a healthy battery at all times ( Above 12.6Volts ), any in car related product will not funtion correctly if the vehicles battery is poor.

Our warranty doesn't cover modifications done to the vehicle after installation. For example an Autowatch Ghost immobiliser stops working due to a remap of the vehicles ECU. Or any other form of immobilisation blocking not working. This also applies to remote start add ons, for example a remote start system no longer working due to a manufatures update or keys being deleted from the vehicles ECU memory. As such anything out of our control we can't be held liable for, a call out fee of £150 will be payable to investigate.

It is down to you the customer to make sure any product we are installing doesn't effect your warranty or lease agreement.

We are fully insured for up to 2 million pounds in the event of a claim. Where we have been proven to cause damage to your vehicle.

In a rare case of a  product failing you need to give us a FAIR amount of time ( 14 working days ) to get the warranty replacement fitted. A receipt will need to be provided when requested.

If you don't understand any of the terms above please contact us via phone or email BEFORE booking with us.